1. Who we are
RESORO is operated by:
Omiyo Ltd
Company number 16589682
Suite RA01, 195-197 Wood Street, London, E17 3NU, United Kingdom.
For data-protection purposes, Omiyo Ltd is responsible for personal information processed through RESORO where it acts as the relevant controller.
Contact: support@resoro.world
2. What information we collect
Depending on how you use RESORO, we may collect:
Account information
- name;
- email address;
- login information;
- account type;
- age/date-of-birth information where required;
- profile photograph;
- country and location information.
Professional and research information
- job title;
- organisation;
- education;
- qualifications;
- expertise;
- research interests;
- publications;
- projects;
- professional history;
- certificates and supporting documents;
- skills;
- languages;
- professional interests;
- information you choose to include in your profile.
Platform information
We may collect information about:
- searches;
- profiles viewed;
- Opportunities viewed;
- saves;
- follows;
- Spaces joined;
- interactions;
- reports;
- preferences;
- recommendations;
- settings; and
- other activity on RESORO.
Content
We process information you voluntarily submit, including:
- profiles;
- posts;
- documents;
- Opportunities;
- Spaces;
- comments;
- images;
- publications;
- messages.
Technical information
We may collect:
- IP address;
- device information;
- browser information;
- operating system;
- security logs;
- cookies and similar technologies;
- usage information.
We do not intentionally request special-category personal data as a standard part of RESORO registration.
If you voluntarily publish such information, it may nevertheless become part of your content. We encourage users not to publish unnecessary sensitive information.
3. How we use information
We may use personal information to:
- create and manage accounts;
- provide profiles;
- provide search and discovery;
- recommend relevant people, organisations, Spaces and Opportunities;
- enable messaging;
- operate Spaces;
- publish Opportunities;
- verify identity;
- process subscriptions;
- provide customer support;
- prevent fraud;
- moderate content;
- investigate reports;
- maintain security;
- improve RESORO;
- analyse platform usage;
- communicate important service information;
- comply with legal obligations.
4. AI and personalisation
RESORO uses automated systems and AI to improve discovery and recommendations.
Depending on your settings and activity, information such as:
- profile information;
- expertise;
- interests;
- tags;
- searches;
- Opportunities;
- Spaces;
- platform activity
may be used to personalise or rank results.
Users can opt out of AI profiling/recommendation features where the relevant control is available.
RESORO does not use private chat messages as input to its third-party AI processing.
RESORO does not use user content to train its own AI models.
Where third-party AI providers process other platform content, appropriate contractual and data-protection safeguards should be maintained.
5. Profiling
RESORO may create or use profiles based on information you provide and your activity to make discovery more relevant.
This may influence the order or relevance of search results and recommendations.
RESORO does not intend to make solely automated decisions that produce legal or similarly significant effects on you through ordinary discovery or recommendation functionality.
Where applicable law gives you rights concerning automated decision-making or profiling, those rights will be respected.
The ICO identifies additional safeguards where profiling or solely automated decision-making falls within the relevant UK GDPR provisions.
6. Identity verification
RESORO may use third-party verification providers, including Didit, to verify basic identity information.
We may receive verification results or relevant verification information from such providers.
Verification does not mean that RESORO guarantees all information supplied by a user.
7. Messages
Private messages are processed to provide the messaging service.
Messages are encrypted using appropriate technical safeguards.
RESORO may access messages when reasonably necessary for:
- safety;
- investigating reports;
- investigating suspected unlawful activity;
- enforcing platform rules;
- security;
- legal obligations.
We do not send private chat messages to third-party AI providers for AI processing.
8. Who we share information with
We may share information with service providers that help operate RESORO, such as:
- hosting providers;
- identity-verification providers;
- payment providers;
- security providers;
- analytics providers;
- AI providers;
- communications providers;
- professional advisers;
- regulators or law-enforcement authorities where legally required.
We do not sell personal information as a data-broker service.
9. Public and discoverable information
RESORO is designed around professional discovery.
You control relevant profile visibility settings.
Depending on your settings, information may be visible to other registered RESORO users.
You may also be able to control whether your profile is discoverable through external search engines.
RESORO does not permit anonymous public searching of the main platform.
10. International processing
RESORO is launching in the UK but is intended to be globally accessible.
Our initial infrastructure is hosted using AWS in the UK.
As RESORO expands internationally, information may be processed outside the UK.
Where a transfer of personal information is legally considered a restricted transfer, RESORO will use an appropriate lawful transfer mechanism and safeguards required by applicable law.
The ICO provides specific requirements and safeguards for international transfers, including transfer risk assessments and approved contractual mechanisms.
11. Retention
We retain information only for as long as reasonably necessary for the purposes for which it was collected, including:
- providing services;
- maintaining accounts;
- security;
- dispute resolution;
- legal obligations;
- regulatory requirements.
We will maintain a separate internal data-retention schedule defining retention periods for specific data categories.
12. Your rights
Depending on the circumstances and applicable law, you may have rights to:
- access your personal information;
- correct inaccurate information;
- request deletion;
- restrict processing;
- object to certain processing;
- receive portable information;
- withdraw consent where processing relies on consent;
- object to certain profiling;
- request human intervention where applicable.
You can contact: support@resoro.world
We may need to verify your identity before processing certain requests.
13. Children
RESORO is for adults only. You must be at least 18 years old to create an account.
RESORO is not directed at children, and we do not knowingly collect personal data from anyone under 18.
If we learn that an account belongs to someone under 18, we will close it and delete the associated personal data, unless we must keep some of it by law.
If you believe someone under 18 has created an account, please contact support@resoro.world.
14. Security
We use technical and organisational measures designed to protect personal information against:
- unauthorised access;
- loss;
- misuse;
- alteration;
- disclosure;
- destruction.
No internet-based service can guarantee absolute security.
15. Data breaches
Where a personal-data breach occurs, RESORO will assess the incident and take appropriate action in accordance with applicable data-protection law, including notification to regulators or affected individuals where legally required.
16. Changes
We may update this Privacy Policy as RESORO develops.
The latest version will be published through RESORO.
17. Contact
support@resoro.world
Omiyo Ltd
Suite RA01, 195-197 Wood Street
London, E17 3NU
United Kingdom
If you are dissatisfied with our handling of personal information, you may have the right to complain to the Information Commissioner's Office (ICO).